Strategic IT Services

to Secure Your Business

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Makenna Hart
Account Based Marketing Specialist

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

Cal Loofbourrow
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon Kendall
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Why Businesses Choose Dependable Solutions

Proven Expertise in IT

With deep expertise, we deliver IT solutions prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

Struggling with IT Roadblocks that Slow Your Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support solutions.

Are frequent technical problems impacting your business’s success?

With outsourced IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable, proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert support, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small business is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Small Business Owner

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business stay resilient, efficient, and secure.

Cybersecurity for Remote Teams: Tips to Keep Your Business Safe

Cybersecurity for Remote Teams: Tips to Keep Your Business Safe

January 09, 20254 min read

The rise of remote and hybrid work arrangements has been a game-changer for businesses of all sizes. From increased productivity and flexibility to cost savings, the benefits of remote work are undeniable. However, this shift has also brought about new challenges for businesses - one of the biggest being cybersecurity.

 

In a traditional office setting, businesses have greater control over their network and devices. However, with the decentralization of work, employees are now connecting to company networks from different locations and using personal devices. This opens up a whole new world of vulnerabilities for cybercriminals to exploit.

 

So, how can businesses keep their data and systems safe while employees work remotely? In this post, we'll explore the risks remote work poses and the steps companies can take to mitigate them.

 

What Are the Cybersecurity Risks of Remote Work?

 

Remote work introduces a range of cybersecurity risks that businesses must proactively address. Here are some of the most pressing threats:

 

Phishing Scams

 

With employees working from different locations, it becomes harder for businesses to control the flow of sensitive information. Cybercriminals take advantage of this by sending phishing scams disguised as legitimate emails, hoping to trick employees into sharing confidential data. These attacks can lead to data breaches, financial losses, and reputational damage.

 

Unsecured Wi-Fi Networks

 

When employees work remotely, they often connect to unsecured public Wi-Fi networks. A recent survey by Wrike found that 58% of employees admit they have considered connecting to public Wi-Fi for work-related tasks. Unfortunately, these networks are a breeding ground for cyberattacks, leaving company data vulnerable to interception and theft.

 

Weak Passwords & Poor Authentication Practices

 

Working remotely can lead to employees becoming lax with password and authentication practices. They may use easy-to-guess passwords, reuse the same password for multiple accounts, or leave their devices unlocked. This can result in unauthorized access to company systems and sensitive data.

 

Shadow IT

 

Shadow IT refers to the use of unauthorized software or hardware within a company. With remote work, employees have more autonomy over the technology they use, which can lead to the adoption of unapproved tools and applications. This creates security blind spots for businesses, as they may not have proper controls or visibility over these tools.

 

How to Strengthen Cybersecurity for Remote Teams

 

To mitigate the risks associated with remote work, companies should implement strong cybersecurity measures. Here are a few key steps to consider:

 

Create a Robust Remote Work Security Policy

 

A clear and comprehensive remote work security policy is essential for keeping company data safe. This policy should outline:  

 

  • The use of company-approved devices and software

  • Password and authentication requirements

  • Guidelines for accessing company data and systems

  • Protocols for reporting security incidents or concerns

 

By outlining expectations and guidelines, employees can better understand their roles in maintaining cybersecurity.

 

Provide Secure Remote Access Solutions

 

One of the most effective ways to protect data is through a virtual private network (VPN). A VPN creates an encrypted connection between an employee's device and the company network, shielding data from potential threats on public Wi-Fi networks. Companies can also consider implementing multi-factor authentication for added security.

 

Educate Employees on Cybersecurity Best Practices

 

The human element is often a weak link in cybersecurity, as employees can unknowingly open the door to cyberattacks through careless actions. Companies should conduct regular training sessions to educate employees on best practices for staying safe online. This may include how to:

 

  • Identify phishing emails

  • Create strong passwords

  • Securely share sensitive information

 

Utilize Secure Communication & Collaboration Tools

 

In remote work environments, employees often rely on communication and collaboration tools such as email, messaging apps, or video conferencing. These tools should be carefully vetted to ensure data is protected.

 

Create an Incident Response Plan

 

In the event of a cybersecurity incident, it is crucial to have an established plan in place. This should include steps for:

 

  • Identifying and containing the threat

  • Notifying the appropriate parties

  • Restoring systems and data

 

 

Why Professional Support May Be the Right Choice

 

Managing cybersecurity for a remote team can be daunting, especially for small businesses with limited resources and expertise. In such cases, seeking professional support from a cybersecurity provider may be the best option. These experts have the knowledge and tools necessary to assess and manage potential risks, as well as provide ongoing support for a company's cybersecurity needs.

Secure Your Remote Work Environment Today

The shift to remote work doesn't have to compromise your business's security. By understanding the risks and implementing these best practices, you can create a safer environment for your team, no matter where they work.

 

Remote work is here to stay—don't let cybersecurity be the weak link in your strategy. Take action today to secure your business for tomorrow.

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

IT Help Desk Team

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT services that empower your business to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.