Strategic IT Services

to Secure Your Business

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Makenna Hart
Account Based Marketing Specialist

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

Cal Loofbourrow
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon Kendall
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Why Businesses Choose Dependable Solutions

Proven Expertise in IT

With deep expertise, we deliver IT solutions prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

"Cybersecurity risk assessment on a laptop screen displaying a 33% cyber score and 47 dark web breaches for ACME Dental. The report highlights security vulnerabilities such as missing SSL encryption, email impersonation risks, and HTTP security settings."

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Struggling with IT Roadblocks that Slow Your Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support solutions.

Are frequent technical problems impacting your business’s success?

With outsourced IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable, proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert support, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small business is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Wisconsin

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business stay resilient, efficient, and secure.

Emerging Ransomware Tactics: What You Should Know in 2025

Emerging Ransomware Tactics: What You Should Know in 2025

February 13, 20253 min read

Ransomware is like a burglar who keeps upgrading their tools — picking smarter locks and finding new ways to slip inside unnoticed. In 2025, these digital burglars will be more sophisticated than ever, using tactics like artificial intelligence and double extortion to cause maximum damage.

 

Staying ahead of these tactics starts with understanding them. This post breaks down the latest ransomware strategies and provides practical tips to help protect your business in this ever-changing landscape.

What Makes Ransomware Different in 2025?

Ransomware in 2025 will be smarter and more targeted than ever before. For instance, Google's research points to the rise of AI. Cybercriminals use AI to craft convincing phishing emails and deploy malware that adapts to evade detection. This makes attacks more challenging to spot and easier to execute.

 

Double extortion has cemented itself as a leading tactic. Attackers encrypt data and simultaneously exfiltrate it, threatening to leak sensitive information unless their demands are met. This combination significantly raises the stakes for victims, exposing them to financial, reputational, and regulatory risks. By late 2022, 70% of ransomware incidents involved data theft, which continues to rise.

 

Small to medium-sized businesses (SMBs) are increasingly in the crosshairs. With fewer resources for cybersecurity, SMBs suffer cyber extortion attacks 4.2 times more often than larger enterprises.

 

Trending Tactics Cybercriminals Use

 Cybercriminals constantly refine their methods and utilize new technologies and strategies to maximize their impact. Here are some of the most dangerous ransomware tactics emerging in 2025:

 

AI-Driven Phishing Emails

Attackers leverage artificial intelligence to craft phishing emails that are virtually indistinguishable from genuine communications. These emails can mimic trusted contacts, including coworkers or service providers, and are personalized to increase their effectiveness.

 

Exploitation of Remote Work Vulnerabilities

 The rise of hybrid and remote work environments has provided cybercriminals with new attack surfaces. Home office setups often lack enterprise-grade security measures, and unsecured personal devices or outdated VPN configurations make them easy entry points. Once inside, attackers can move laterally to access critical business systems.

 

Ransomware-as-a-Service (RaaS)

 RaaS has democratized ransomware operations, enabling even low-skill attackers to launch sophisticated campaigns. Through this model, cybercriminals purchase or lease ready-made ransomware tools from more experienced developers. This increases the frequency of attacks and introduces a wider range of threat actors.

 

What You Can Do to Stay Secure

 

Ransomware is evolving, but taking proactive steps can keep businesses ahead of the threats. These include:

Spot Suspicious Emails

 Phishing emails are still the most common entry point for ransomware. Verify links and attachments before clicking and watch for red flags like mismatched sender details or unusual requests. If something feels off, reach out to the sender directly using a known contact method.

 

Use Multi-Factor Authentication (MFA)

 MFA adds a critical layer of protection by requiring a second step, like a code sent to your phone, before granting access. Even if passwords are compromised, MFA can block unauthorized logins and secure sensitive systems.

 

Train Your Team

 Employees are your first line of defense. Regular training helps them recognize phishing attempts, avoid clicking on malicious links, and report suspicious activity. Awareness across your team significantly reduces your vulnerability.

 

Partner with an MSP

 Managed IT providers are your cybersecurity allies. They monitor your systems, install updates, and provide tools to detect and block ransomware before it spreads. Regular collaboration with your MSP helps you stay prepared as threats evolve.

 

Staying Ahead in the Fight Against Ransomware

 Ransomware is not going away—it's evolving, growing smarter, and becoming a greater threat to businesses of all sizes. The key to resilience lies in staying informed, proactive, and adaptable. By understanding emerging tactics, you can take the necessary steps to strengthen your defenses.


We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

IT Help Desk Team

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT services that empower your business to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.

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