Secure IT Support

Strategic IT Support

in La Crosse and Throughout the Midwest

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse and throughout the Midwest.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

Cal Loofbourrow
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon Kendall
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Why Businesses Choose Dependable Solutions for IT Support in La Crosse

Proven Expertise in IT

With deep expertise, we deliver IT Support in La Crosse, prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent IT support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

"Cybersecurity risk assessment on a laptop screen displaying a 33% cyber score and 47 dark web breaches for ACME Dental. The report highlights security vulnerabilities such as missing SSL encryption, email impersonation risks, and HTTP security settings."

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Struggling with IT Roadblocks that Slow Your La Crosse Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support in La Crosse.

Are frequent technical problems impacting your business’s success?

With IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable's IT Support in La Crosse offers proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert IT support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert IT support in La Crosse, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated IT support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small business is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Wisconsin

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business in La Crosse stay resilient, efficient, and secure.

Graduation Season: Protecting Young Adults from Cyber Threats

Graduation Season: Protecting Young Adults from Cyber Threats

May 12, 20257 min read

The diploma isn’t even framed yet, and hackers are already rolling out the welcome mat. The moment graduates start job hunting, their personal data becomes prime real estate for cybercriminals. Fake recruiters, phishing emails posing as HR, and password-stealing scams all ramp up as young professionals step into the workforce — often unaware they’re being targeted.

Small and medium-sized businesses (SMBs) need to take note. A new hire with a fresh company email and little security awareness is an easy in for cybercriminals. Nearly half of employed people have fallen victim to a cyberattack or scam, and younger employees often underestimate the risks. The result? Stolen credentials, breached systems, and security incidents that could have been avoided.

New employees don’t need to become cybersecurity experts, but they do need to be trained. And businesses need to stop assuming “tech-savvy” means “security-savvy.”

The best defense is a proactive one. Let’s break down the most common cyber threats targeting young professionals and what SMBs can do to stay ahead.

 

Common Cybersecurity Threats Targeting Young Professionals

While young professionals entering the workforce are busy updating LinkedIn and applying for jobs, cybercriminals are busy, too. Here’s how they’re targeting this fresh wave of talent.

Phishing Scams: The Fake Job Offer Trap

That email with the subject line “Exciting Opportunity! Immediate Hire!” might seem like a dream job. But if it asks for sensitive information or directs applicants to an unfamiliar login page, it’s likely a phishing scam.

Fake recruiters, bogus onboarding portals, and “HR” emails requesting bank details for direct deposit are common tactics. The golden rule is if it sounds too good to be true — or asks for personal data before an interview — it’s probably a scam.

Credential Theft: The One-Password-to-Rule-Them-All Mistake

Using the same password for every account isn’t just lazy, but an open invitation for cybercriminals. Hackers know people reuse passwords, and once they crack one, they try it everywhere.

For instance, if a leaked Netflix password also unlocks a work email or banking account, the damage can be severe. Password managers are the easiest way to avoid this rookie mistake.

Public Wi-Fi Risks: Coffee Shops, Co-Working Spaces, and Cyber Eavesdroppers

A laptop, an oat milk latte, and a free café Wi-Fi connection — it’s the unofficial remote work starter pack. But, unsecured public networks are a hacker’s playground. Cybercriminals use fake hotspots or intercept unprotected connections to steal credentials and sensitive data.

If Wi-Fi isn’t password-protected (or even if it is), a VPN (Virtual Private Network) is a must. Without one, new professionals might as well hand their login credentials to the person at the next table.

Social Engineering Attacks: When Hackers Weaponize Oversharing

That “First Day at Work!” selfie with a company badge in the background? It’s an Instagram moment, sure. But it’s also a potential security risk. Hackers mine social media for details that can be used to impersonate employees, bypass security questions, or craft convincing spear-phishing attacks.

A public profile full of work updates, location check-ins, and personal details makes it alarmingly easy for cybercriminals to manipulate or deceive unsuspecting targets.

 

Best Practices for Young Professionals to Stay Secure

So, how do new professionals avoid becoming easy targets? Start with just a few smart habits. Here’s how to lock down digital life before cybercriminals can take advantage.

Best Practice #1: Use Strong, Unique Passwords, Your First Line of Defense

If your password looks like “Password123”, go ahead and change it now. Right now. Weak, reused, and predictable passwords are the digital equivalent of leaving your apartment door wide open.

A password manager does the heavy lifting by generating and storing unique passwords for every account. That way, even if one password gets compromised, the rest of your digital life stays secure.

Best Practice #2: Enable Multi-Factor Authentication (MFA), The Digital Deadbolt

Think of MFA as the two-factor ID check for your online accounts. Even if a hacker gets a password, they still need a second form of verification — like a text message code, an authentication app, or a fingerprint scan — to break in.

It’s a simple step that stops most cyberattacks in their tracks. If an account offers MFA, turn it on. No exceptions.

Best Practice #3: Be Cautious of Emails and Links, Pause Before You Click

That urgent email from “IT Support” saying your account has been compromised? It’s likely a phishing attempt. Cybercriminals love to impersonate trusted sources, tricking people into clicking malicious links or handing over login credentials.

Before clicking, hover over links to check their actual destination, verify the sender’s email address, and when in doubt, go directly to the company’s website instead of following email instructions.

Best Practice #4: Secure Personal Devices, Keep Everything Up to Date

That “remind me later” button on software updates? Stop clicking it. Updates bring new features and patch security vulnerabilities hackers love to exploit.

Keep operating systems, browsers, and apps updated, and install reputable antivirus software. For extra security, turn on automatic updates so you’re always one step ahead.

Best Practice #5: Limit Social Media Exposure, Think Before You Post

Cybercriminals love oversharers. Posting about your new job, your office, or even your birthday can give hackers just enough information to impersonate you or crack security questions.

Keep LinkedIn professional, tighten privacy settings, and resist the urge to post sensitive work details. If you wouldn’t say it to a stranger on the street, don’t post it online.

 

How SMBs Can Safeguard Against New Employee Cyber Risks

New graduates aren’t the only ones who need to level up their cybersecurity game — small and medium-sized businesses (SMBs) have just as much at stake. A single employee clicking on the wrong link or using a weak password can be the crack in the foundation that cybercriminals exploit. Here’s how SMBs can stay ahead of the threats that come with onboarding fresh talent.

Implement Security Awareness Training: Make Cyber Smarts Part of Onboarding

Most cyberattacks don’t rely on hacking some ultra-secure firewall. They focus on tricking employees. Phishing emails, fake job portals, and social engineering scams are designed to exploit human error. That’s why cybersecurity training should be a Day One priority for new hires.

SMBs should provide training on identifying phishing attempts, safe password practices, and the importance of multi-factor authentication (MFA). A little education upfront can prevent costly mistakes down the road.

Enforce Strong Access Controls: Not Everyone Needs the Keys to the Castle

Not every employee needs access to every system. Role-based access control (RBAC) ensures that employees only have access to the tools and data necessary for their job. This minimizes risk — if one account is compromised, hackers don’t get free rein over everything. Pair this with MFA for all critical accounts, and suddenly, breaking into the system becomes much harder for cybercriminals.

Secure BYOD (Bring Your Own Device) Policies: Don’t Let Unsecured Laptops Be the Weak Link

Many new hires prefer to use their personal devices for work, but unprotected personal laptops and phones are a security risk waiting to happen. SMBs should enforce VPN use for remote work, endpoint protection software, and device encryption.

If an employee loses their laptop, sensitive business data shouldn’t be up for grabs. A clear BYOD security policy keeps business and personal data from becoming a hacker’s playground.

Regular Security Audits: Find the Holes Before Hackers Do

Cyber threats evolve fast. The best way to stay ahead is routine security audits. These check for vulnerabilities like outdated software, weak passwords, and unsecured access points.

Even small businesses should have a cybersecurity checklist so systems are regularly patched, and employees follow best practices. Waiting for a breach to happen is a disaster waiting to unfold.

Partner with an MSP for Ongoing Protection: Why SMBs Shouldn’t Go It Alone

Managing cybersecurity in-house is overwhelming, especially for small businesses without dedicated IT teams. That’s where Managed Service Providers (MSPs) come in.

MSPs offer proactive monitoring, threat detection, and incident response, which means businesses stay protected 24/7. Instead of reacting to cyber threats, SMBs can take a proactive approach because, in cybersecurity, prevention is always cheaper than recovery.

 

Building a Cyber-Resilient Workforce

A company is only as secure as its least cautious employee. That’s the reality of today’s digital landscape. New hires bring fresh energy, new ideas, and — whether they realize it or not — an open invitation for cybercriminals looking for an easy mark.

The strongest organizations don’t hand out laptops and hope for the best. They build cultures where security is second nature, where a phishing email raises red flags instead of clicks, and where passwords aren’t just memorized but managed properly.

For SMBs, the choice is simple: invest in security now or pay for the fallout later. That doesn’t mean becoming cybersecurity experts overnight. It means putting the right safeguards in place, training employees to think before they click, and enlisting professionals when needed.

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

IT Help Desk Team

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support in La Crosse with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT Support that empower your business in La Crosse to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.

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