Strategic IT Services

to Secure Your Business

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Makenna Hart
Account Based Marketing Specialist

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

Cal Loofbourrow
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon Kendall
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Why Businesses Choose Dependable Solutions

Proven Expertise in IT

With deep expertise, we deliver IT solutions prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

"Cybersecurity risk assessment on a laptop screen displaying a 33% cyber score and 47 dark web breaches for ACME Dental. The report highlights security vulnerabilities such as missing SSL encryption, email impersonation risks, and HTTP security settings."

Want to see your Score?
Get it in 30 seconds!

Struggling with IT Roadblocks that Slow Your Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support solutions.

Are frequent technical problems impacting your business’s success?

With outsourced IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable, proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert support, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small business is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Wisconsin

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business stay resilient, efficient, and secure.

Romance Scams in the Digital Age: How Cybercriminals Exploit Valentine's Day

Romance Scams in the Digital Age: How Cybercriminals Exploit Valentine's Day

February 07, 20255 min read

Online dating has transformed how we form connections. But alongside the opportunities for love and friendship lies a darker reality: cybercriminals exploiting these platforms to run elaborate scams.

 

Valentine's Day is obviously a prime season for these schemes. Scammers prey on heightened emotions and the desire for connection, crafting fake personas and fabricating stories to deceive unsuspecting victims.

 

This blog sheds light on the rise of romance scams during Valentine's season. We aim to help you recognize the warning signs and protect yourself and your loved ones.

 

What Are Romance Scams?

Romance scams are a form of online fraud where cybercriminals exploit emotional connections to deceive individuals into giving away money, personal information, or both. These scams often begin innocently, with scammers posing as genuine individuals on dating apps, social media platforms, or even email. Over time, they build trust and manipulate victims by playing on emotions like loneliness or the desire for companionship.

 

These scams are widespread and costly. The Federal Trade Commission reported nearly 70,000 cases of romance scams in 2022, resulting in $1.3 billion in losses — a record high. The anonymity of online platforms allows scammers to target anyone, though older adults often fall victim due to their unfamiliarity with digital red flags.

 

For example, in a widely reported case, a 69-year-old woman from California was swindled out of $250,000 over two years by a scammer posing as a military doctor. Stories like this highlight how scammers exploit trust, human connection, and emotional vulnerability to devastating effects.

How Romance Scams Work

 Romance scams operate on calculated manipulation, with scammers crafting elaborate schemes to gain the trust of their victims. These scams exploit human emotions — trust, empathy, and love — turning what should be a season of connection into an opportunity for financial and emotional harm. Some of the most common tactics include:

 

Fake Profiles on Dating Apps and Social Media

 Scammers create convincing profiles using stolen photos and fabricated details. They present themselves as attractive, successful, and emotionally available — an ideal partner created to appeal to their target.

 

Building Trust Over Time

 Once contact is made, scammers build a rapport through consistent, engaging communication. They often compliment their victims, express deep affection, and claim to share similar interests or experiences. This "love bombing" phase creates an emotional bond.

 

Fabricated Emergencies and Requests for Money

 After gaining trust, the scam escalates. Scammers concoct urgent and often emotional stories to justify asking for money. Typical scenarios include medical emergencies, unexpected travel issues, or financial hurdles preventing an in-person meeting.

 

Phishing Emails and Malicious Links During Valentine's Day

 Valentine's Day amplifies these schemes as scammers capitalize on heightened emotions. They send phishing emails disguised as romantic e-cards or gift deliveries, often embedding malicious links.

 

Signs of a Romance Scam: Red Flags to Look For

Romance scams often come with telltale warning signs. Here's what to watch out for:

 

Avoiding Video Calls or In-Person Meetings

 A major red flag is when someone repeatedly finds excuses to avoid video chatting or in-person meetings. They may claim to be deployed overseas, working on a classified project, or stuck in a remote location.

 

Requests for Financial Help

 Scammers often ask for money under the guise of urgent and emotional needs, such as medical emergencies, legal fees, or sudden travel expenses. If someone you've never met asks for money, it's almost always a scam.

 

Inconsistent or Overly Elaborate Personal Stories

 Scammers often tell grandiose or inconsistent stories about their lives. One day, they may be successful entrepreneurs, and the next, they are widowed doctors working in a conflict zone. If their background shifts or tales seem too good to be true, pause.

 

Tips to Protect Yourself and Your Loved Ones

 So, how can you safeguard yourself and your loved ones? Here are some actionable tips:

 

Tip #1: Verify Their Identity

 Don't take someone's profile at face value. Use tools like reverse image searches to check if their photos are linked to other identities online. Scammers often steal images from public profiles to create fake personas.

 

Tip #2: Keep Personal Information Private

 Avoid sharing sensitive information, such as your address, workplace, or financial details, especially early in the relationship. Scammers can use this information to steal your identity or for other malicious purposes. Share cautiously and only with people you truly trust.

 

Tip #3: Watch for Pressure Tactics

 Scammers frequently create a false sense of urgency, asking you to act quickly without questioning their motives. Whether it's sending money for an "emergency" or clicking a link to resolve an issue, don't let their pressure override your instincts.

 

Tip #4: Stay Cautious with Emails and Links

 Be wary of unsolicited emails or links, even if they seem romantic or tied to Valentine's Day. Scammers use phishing tactics disguised as e-cards, love notes, or gift-tracking updates.

 

What to Do If You Suspect a Scam

 If you believe you're being targeted by a romance scam, take swift action. Here's what to do:

 

Stop All Communication

 The moment you suspect something is off, cut all contact. Block the person on the platform you're using and avoid engaging further.

 

Report the Profile

 Notify the platform where the interaction occurred. Most dating apps and social media sites have tools to report suspicious profiles or behavior.

 

Alert Law Enforcement

 File a report with relevant authorities, such as the Federal Trade Commission (FTC) or the FBI's Internet Crime Complaint Center (IC3). Provide as much detail as possible, including the scammer's messages, profile information, and any financial transactions.

 

Warn Friends and Family

 Scammers often target multiple people at once. Share your experience with loved ones, especially those who might be vulnerable to similar tactics. Educating them about your situation can prevent further victimization.

 

Stay Vigilant, Stay Safe

 These schemes thrive on emotional manipulation and a lack of awareness. Knowing the signs and taking proactive measures can protect you and your loved ones. Look for the red flags, stay cautious with your online interactions, and spread awareness.

 

Remember, the internet can still be a place to build meaningful connections. With the right precautions, you can foster safe, authentic interactions while keeping yourself secure. Protecting your heart (and your wallet) doesn't mean closing yourself off — it simply means staying informed and alert.



We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

IT Help Desk Team

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

Back to Blog

Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT services that empower your business to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.

Subscribe to our newsletter

Subscribe to our newsletter for exclusive updates and insights delivered straight to your inbox!