Secure IT Support

Strategic IT Support

in La Crosse and Throughout the Midwest

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse and throughout the Midwest.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

MADISON LINDER
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon Kendall
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Why Businesses Choose Dependable Solutions for IT Support in La Crosse

Proven Expertise in IT

With deep expertise, we deliver IT Support in La Crosse, prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent IT support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

"Cybersecurity risk assessment on a laptop screen displaying a 33% cyber score and 47 dark web breaches for ACME Dental. The report highlights security vulnerabilities such as missing SSL encryption, email impersonation risks, and HTTP security settings."

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Struggling with IT Roadblocks that Slow Your La Crosse Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support in La Crosse.

Are frequent technical problems impacting your business’s success?

With IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable's IT Support in La Crosse offers proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert IT support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert IT support in La Crosse, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated IT support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small business is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Wisconsin

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business in La Crosse stay resilient, efficient, and secure.

Summer Cybersecurity: Keeping Kids Safe Online During Break

Summer Cybersecurity: Keeping Kids Safe Online During Break

June 03, 20254 min read

When the final school bell rings for summer, kids often swap homework for screens. With more free hours in the day, activities like gaming, streaming, and social media quickly take center stage. Yet, with that freedom comes risk.

From online scams and inappropriate content to risky interactions with strangers, the internet isn’t always kid-friendly. Without the structure of the school year, boundaries can slip.

That’s why summer is the perfect time for parents to revisit online safety at home. A few simple steps can go a long way in helping your child explore the internet more safely.

As your trusted technology partner, we’re here to keep you one step ahead this summer. Here’s how to manage screen time, reduce risk, and create a safer digital environment for your child.

 

Why Summer Poses Extra Online Safety Risks

During the school year, screen time is naturally limited by daily routines like schoolwork, extracurriculars, and early bedtimes. But once summer break begins, those limits often disappear.

With no school-day structure, screen time tends to increase dramatically. According to the American Academy of Pediatrics, children average 7 to 9 hours of screen time per day during the summer months.

Besides the physical and mental health concerns linked to excessive screen use, more time online can also bring greater exposure to digital risks. Some of the most common include:

  • Online scams and phishing attempts: Fake giveaways, suspicious links in chat boxes, and scammy pop-ups often target young users who may not recognize red flags. These can lead to malware, data theft, or unintended purchases.

  • Exposure to inappropriate content: Without filters or parental controls, kids may stumble upon videos, images, or websites that are not age-appropriate.

  • Unmonitored chats with strangers: Many games and apps have messaging features that make it easy for kids to connect with others. While some interactions are harmless, others can expose children to inappropriate conversations or attempts to collect personal information.

  • App and game downloads with hidden risks: Free games or apps may include ads, in-app purchases, or data-tracking permissions that kids (and even adults) don’t fully understand when clicking “Accept.”

  • Oversharing personal information: Kids may not realize the impact of sharing their full name, school, location, or photos online. Even casual posts or profile details can be used to piece together sensitive information.

Understanding these risks is the first step in protecting your child. Next up, we’ll explore practical ways to manage screen time and set stronger digital boundaries for a safer summer.

Click with Confidence: 5 Tips for a Safer Online Summer

Keeping kids safe online doesn’t mean they can’t have fun. With a few ground rules in place, your child can enjoy their favorite digital spaces while staying protected.

Tip #1: Set Clear Expectations About Online Activity

Start by talking with your child about what is okay and what is not. Discuss which apps, games, and websites are approved, and explain why certain platforms may be unsafe.

Establish rules around how to behave online, what kind of content is appropriate to share, and who it is safe to talk to. When kids understand the “why” behind the rules, they are more likely to respect them.

Tip #2: Limit Screen Time with Daily Routines

It’s easy for screen time to stretch during summer break. Set consistent limits by establishing a daily routine that includes offline activities like reading, outdoor play, or creative time.

Use built-in device settings or parental control software to manage screen usage. Having clear start and stop times helps reduce screen fatigue and keeps other parts of the day engaging and productive.

Tip #3: Keep Devices in Shared Family Spaces

Parents can more easily supervise what is happening on screen when kids use phones, tablets, or laptops in open areas like the kitchen or living room. This setup makes it easier to spot any concerning behavior and encourages more frequent conversations about digital choices. It also reduces the likelihood of secretive screen time.

Tip #4: Use Parental Controls and Adjust Privacy Settings

Most devices and apps have parental control features that help block inappropriate content, limit purchases, and manage contact settings. Review the privacy settings on each platform your child uses, and make sure profiles are set to private when possible. You can also filter content based on age level to prevent accidental exposure to harmful material.

Tip #5: Teach Kids to Recognize Online Red Flags

Finally, take time to explain to your child how to spot suspicious messages, fake links, or scammy pop-ups. Discuss the importance of not clicking on unfamiliar links or sharing passwords.

Be sure to encourage them to come to you if they are unsure about something they see online. Keeping the lines of communication open builds confidence and makes it easier for kids to ask questions.

 

A Safer Summer Starts at Home

The internet is a big part of how kids connect, learn, and entertain themselves, especially during summer break. Yet, just like any playground, it needs some supervision.

Using built-in safety tools, encouraging open communication, and setting healthy boundaries can support a more secure and balanced digital experience. Cybersecurity does not have to feel overwhelming. 

A few simple habits can go a long way toward keeping your family safer online. If you need help putting any of these tools or settings in place, we’re just a call away.

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

IT Help Desk Team

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support in La Crosse with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT Support that empower your business in La Crosse to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.

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