Image

Windows 10 support is ending soon! Is your business ready?

Secure IT Support

Strategic IT Support

in La Crosse and Throughout the Midwest

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse and throughout the Midwest.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

MADISON LINDER
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon Kendall
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Why Businesses Choose Dependable Solutions for IT Support in La Crosse

Proven Expertise in IT

With deep expertise, we deliver IT Support in La Crosse, prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent IT support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

"Cybersecurity risk assessment on a laptop screen displaying a 33% cyber score and 47 dark web breaches for ACME Dental. The report highlights security vulnerabilities such as missing SSL encryption, email impersonation risks, and HTTP security settings."

Want to see your Cyber Score?
Get it in 30 seconds!

Struggling with IT Roadblocks that Slow Your La Crosse Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support in La Crosse.

Are frequent technical problems impacting your business’s success?

With IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable's IT Support in La Crosse offers proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert IT support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert IT support in La Crosse, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated IT support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small business is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Wisconsin

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business in La Crosse stay resilient, efficient, and secure.

Is Your Office Quietly Leaking Data?

Is Your Office Quietly Leaking Data?

August 18, 20255 min read

As August rolls in and summer starts to wind down, it’s the perfect time to get back into a steady routine. That includes refreshing the habits that keep your digital workspace safe.

 

The truth is that cybersecurity isn’t just about complex tools and software. It’s also built on small, everyday choices.

 

Simple actions like spotting suspicious links, creating strong passwords, and locking your screen can go a long way in preventing cyber threats. When everyone plays their part, it supports the protection your MSP already has in place behind the scenes.

 

In this post, we’ll cover practical security habits you can build into your daily routine. These tips are designed to make your digital workspace safer without adding extra complexity. As always, we’re here to support you if you have questions or need help with anything discussed.

Habit #1: Use Strong, Unique Passwords

Reusing the same password across accounts might feel convenient, but it creates a major security risk. If just one account gets compromised, the rest could follow.

 

The safer choice is to use a different password for each login. Go for combinations that are long and hard to guess. Aim for at least 12 characters, using a mix of letters, numbers, and symbols.

 

To make things easier, consider using a password manager. These tools securely store your credentials and make logging in quick and simple without relying on memory alone.

 

Skip writing passwords down or saving them in your browser’s autofill. While these shortcuts might seem harmless, they increase your exposure to cyber threats.

Habit #2: Turn On Multi-Factor Authentication (MFA)

Even the strongest password can be cracked or stolen. Multi-factor authentication (MFA) adds a second layer of protection by requiring an extra step to verify your identity, like a code sent to your phone or a prompt from an authentication app.

 

This small step makes it much harder for anyone to access your account without permission, even if they know your password. It’s especially important for email, cloud storage, and any tools that store sensitive business data.

 

Make sure MFA is turned on for your work and connected personal accounts. Most platforms offer it as a quick option in the settings.

 

Not sure where to start? Let us know. We can walk you through it.

Habit #3: Lock Your Devices When You Step Away

It only takes a few seconds for someone to access your computer if it’s left unattended. Whether you’re in the office, a coworking space, or a coffee shop, make it a habit to lock your screen every time you walk away.

 

This step protects your emails, files, and other sensitive information from unauthorized access. Even if you trust the people around you, it’s better to be safe than sorry.

 

Use keyboard shortcuts to lock your screen quickly or set your device to lock automatically after a short period of inactivity. These settings can go a long way in keeping your data secure.

Habit #4: Be Cautious with Email and Messaging Links

Phishing scams are among the most common ways cybercriminals trick people into giving up sensitive information. These scams often come in the form of emails or messages that look legitimate but contain harmful links or attachments.

 

Always take a moment to review the sender’s email address and look for odd language or urgent requests. Be especially wary of messages asking you to click a link, enter login credentials, or download a file. If something feels off, don’t interact with it.

 

When in doubt, report suspicious messages to your IT team or MSP. It’s better to double-check than to accidentally fall for a scam. Our team can take a closer look and let you know whether it’s safe.

Habit #5: Keep Your Software and Devices Updated

Outdated software can expose your devices to known security flaws. Cybercriminals often take advantage of systems that haven’t been updated, since they know exactly where to strike.

 

Make it a habit to check for updates regularly. This includes your operating system, web browser, antivirus software, and any work-related apps. Whenever possible, turn on automatic updates to stay protected without the extra effort.

 

Your MSP likely takes care of updates on company-managed systems. But it’s still important to keep personal devices updated, especially if you use them to check work email or access shared files.

Habit #6: Report Anything That Seems Suspicious

Finally, if something feels off, it’s always better to speak up. Whether you notice a strange pop-up, unexpected login notification, or suspicious email, reporting it quickly can prevent a small issue from becoming a major problem.

 

You don’t need to be certain something is a threat before reaching out. Trust your instincts and let your MSP or IT team take a closer look. Even a simple question can help catch potential risks early.

 

Creating a culture where everyone feels comfortable reporting concerns is one of the best ways to keep your workplace secure. If you’re ever unsure, we’re here to investigate and give you peace of mind.

Your Role in a Safer Workplace

Good cyber hygiene doesn’t have to be complicated. It’s built on the small habits you practice every day. When everyone on the team takes part, it strengthens the security measures already working behind the scenes.

 

Remember, you’re not expected to handle everything on your own. If you ever have questions or need help putting any of these habits into action, just reach out. We’re here to keep you safe, productive, and protected.




We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

IT Help Desk Team

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

Back to Blog

Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support in La Crosse with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT Support that empower your business in La Crosse to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.

Subscribe to our newsletter

Subscribe to our newsletter for exclusive updates and insights delivered straight to your inbox!