Secure IT Support

Strategic IT Support

in La Crosse and Throughout the Midwest

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse and throughout the Midwest.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

Cal Loofbourrow
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon Kendall
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Why Businesses Choose Dependable Solutions for IT Support in La Crosse

Proven Expertise in IT

With deep expertise, we deliver IT Support in La Crosse, prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent IT support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

"Cybersecurity risk assessment on a laptop screen displaying a 33% cyber score and 47 dark web breaches for ACME Dental. The report highlights security vulnerabilities such as missing SSL encryption, email impersonation risks, and HTTP security settings."

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Struggling with IT Roadblocks that Slow Your La Crosse Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support in La Crosse.

Are frequent technical problems impacting your business’s success?

With IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable's IT Support in La Crosse offers proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert IT support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert IT support in La Crosse, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated IT support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small business is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Wisconsin

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business in La Crosse stay resilient, efficient, and secure.

National Password Day: Are Your Passwords Strong Enough?

National Password Day: Are Your Passwords Strong Enough?

May 05, 20254 min read

Every year, the list of most common passwords makes its way around the internet, and every year, it’s just as concerning. People are still using “123456” and “password” like it’s 1999. Meanwhile, cybercriminals don’t need cutting-edge hacking tools when people hand them the keys. 

Research shows that 40% of passwords used by corporate employees are identical to those used by everyday internet users. In other words, the same week, overused passwords that people rely on for social media and shopping accounts are also protecting company data. That’s like locking the front door but leaving the windows wide open.

MSPs can only do so much to help protect businesses from cyberattacks. Employees play a major role in cybersecurity, and password security is often overlooked. 

This is why National Password Day (May 2nd) exists—to remind everyone that strong passwords aren’t optional. One weak password can open the door to data breaches, financial losses, and plenty of headaches. 

So, in honor of National Password Day, let’s talk about what makes a strong password, why password managers should be a standard business tool, and how companies can tighten security across the board.

 

The Password Security Checklist: Is Yours Strong Enough?

Most people assume their passwords are “good enough.” They aren’t. A secure password needs to be long, unpredictable, and unique. Here’s what that actually means:

  • Length matters. A password should be at least 12–16 characters. Shorter passwords are easier to crack.

  • Complexity counts. A mix of uppercase, lowercase, numbers, and symbols makes guessing harder.

  • Predictability is a problem. Birthdays, pet names, and favorite sports teams are bad choices. If it’s easy to remember, it’s probably easy to guess.

  • Recycling is risky. If the same password is used across multiple accounts, one leak puts everything at risk.

  • Passphrases beat single words. A random string of words— “desk-lamp-marathon-cookie” —creates a long, strong password that’s easier to recall than a jumble of characters.

For businesses, these rules need to be more than guidelines. They should be enforced company-wide. Employees won’t take security seriously if the company doesn’t, either.

 

Change Passwords Regularly 

Another important aspect of password security is regularly changing passwords. This helps to prevent unauthorized access to accounts and systems, as well as mitigating the risk of compromised credentials.

It is recommended to change passwords every 3-6 months or whenever there is suspicion of a breach. This includes both work-related accounts AND personal accounts such as email, company devices, and online tools used for work.

 

Be Careful with Security Questions

Security questions are often used as an additional layer of security for password recovery. However, these questions can be easily guessed or found through social media and other online sources.

To increase the security of your accounts, choose unique and difficult answers to security questions. Avoid using common information such as your mother’s maiden name or your pet’s name. If your friends could easily guess the answer, it is not secure enough.

 

Avoid Sharing Passwords

Sharing passwords with others, even close family or friends, is never a good idea. Not only does this compromise the security of your account, but it also puts trust in someone else to keep your information safe. If that person's device or account is hacked, your password could potentially be exposed as well.

 

The Case for Password Managers

People are bad at passwords. They make them too simple, reuse them across sites, or forget them altogether. That’s why password managers exist—to eliminate the guesswork.

A password manager generates, stores, and auto-fills complex passwords so users don’t have to remember anything beyond a single master password. For businesses, this means employees aren’t using sticky notes, spreadsheets, or whatever their go-to easy-to-remember phrase is.

But convenience isn’t the only selling point. Password managers also:

  • Stop password reuse. Employees no longer need to recycle the same login across multiple sites.

  • Secure passwords with encryption. Even if a hacker gets into the system, the passwords remain protected.

  • Work across devices. Whether an employee logs in from a laptop, phone, or tablet, passwords stay accessible but secure.

  • Provide admin control. Businesses can set password policies, revoke access when employees leave, and monitor security risks.

The biggest reason people resist using a password manager is that they think it’s complicated. But resetting a dozen hacked accounts after a breach is a lot more complicated.

 

No One Can Afford to Ignore Password Security

Hackers don’t need sophisticated tactics when weak passwords do the work for them. And businesses that assume they’re too small to be targeted are playing a dangerous game. A single compromised password can lead to data breaches, financial loss, and reputational damage.

National Password Day is a reminder that strong security isn’t just about individual habits — it’s about company-wide policies that prevent problems before they happen. Businesses that take passwords seriously don’t just avoid breaches; they build a culture where security is part of the foundation.

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

IT Help Desk Team

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support in La Crosse with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT Support that empower your business in La Crosse to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.

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