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Secure IT Support

Strategic IT Support

in La Crosse and Throughout the Midwest

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse and throughout the Midwest.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

MADISON LINDER
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon Kendall
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Why Businesses Choose Dependable Solutions for IT Support in La Crosse

Proven Expertise in IT

With deep expertise, we deliver IT Support in La Crosse, prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent IT support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

"Cybersecurity risk assessment on a laptop screen displaying a 33% cyber score and 47 dark web breaches for ACME Dental. The report highlights security vulnerabilities such as missing SSL encryption, email impersonation risks, and HTTP security settings."

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Struggling with IT Roadblocks that Slow Your La Crosse Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support in La Crosse.

Are frequent technical problems impacting your business’s success?

With IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable's IT Support in La Crosse offers proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert IT support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert IT support in La Crosse, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated IT support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small business is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Wisconsin

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business in La Crosse stay resilient, efficient, and secure.

The One Click That Could Ruin Your Vacation

The One Click That Could Ruin Your Vacation

August 08, 20255 min read

Just because summer is winding down doesn’t mean the travel risks are. Whether you’re squeezing in one last vacation or planning a Labor Day escape, it’s good to stay alert. Cybercriminals are always looking for ways to exploit unsuspecting travelers, and falling victim is no way to close out your summer.

 

Scams like fake vacation rentals, bogus booking confirmations, and phony travel deals are common this time of year. They don’t just interrupt your plans. They can drain your wallet, compromise your personal information, and leave your devices vulnerable.

 

As your trusted tech team, we’re here to help you travel smarter and safer. In this post, we’ll cover the most common late-summer travel scams and how to protect yourself.

1. The Rise of Vacation Rental Scams

One of the most common and effective travel scams involves fake vacation rental listings. In fact, according to the FBI, consumers lost over $396 million to vacation rental scams in a single year.

Scammers often copy real listings from sites like Airbnb or VRBO and repost them with slight changes, hoping to lure in last-minute travelers.

 

The photos may look real, the descriptions may sound convincing, and the price might seem like a bargain. That’s exactly how they hook you.

How to Spot a Fake Listing Before You Book

Be cautious of anyone who asks you to pay outside the platform or rushes you to book. Secure payment methods and verified listings exist for a reason. Always communicate through the official site and be skeptical of vague or overly pushy messages. If something feels off, it probably is.

2. Fake Travel Booking Websites

When you’re in a hurry to find flights, hotels, or rental cars, it’s easy to click the first result that pops up in your search. Scammers know this, and they take advantage by creating fake booking websites that look almost identical to real ones. 

 

Some fake sites appear in search results through paid ads or social media promotions. Others are sent through phishing emails pretending to be limited-time deals from trusted companies. Once you enter your information, the site might charge your card (and steal your info) without providing any services at all.

How to Avoid Fake Booking Sites

Double-check the URL before entering any personal or payment information. Scammers often use addresses that are slightly off; maybe a letter is missing, or it ends in “.net” instead of “.com.” It’s best to book directly through official travel company websites or apps whenever possible.

3. Phishing Emails Disguised as Itinerary Confirmations

Not every scam is easy to spot. Some of the most convincing ones show up in your inbox, disguised as emails from airlines, hotels, or travel apps. They may include your name, fake confirmation numbers, or even realistic-looking attachments to make the message feel legit.

 

These emails are designed to get you to click. The links may lead to fake login pages where your credentials can be stolen, or they could trigger malware downloads onto your device. Either way, they can cause real damage if you’re not careful.

How to Tell a Real Email from a Fake One

Before clicking anything, look at the sender’s email address closely. Many scam emails come from addresses that look official at a glance but are slightly altered.

 

Also, check for spelling errors, generic greetings like “Dear Customer,” and unusual urgency to act immediately. When in doubt, avoid clicking links and go directly to the company’s official website.

4. Fake Wi-Fi Networks at Hotels and Airports

Free Wi-Fi is a welcome convenience when you’re traveling, but it can also be a trap. Hackers often create fake networks that mimic the names of legitimate hotspots at airports, hotels, and cafes. These look like the real thing, but once you connect, the scammer may be able to monitor your activity or access sensitive information on your device.

 

This type of scam, sometimes called a “man-in-the-middle” attack, can expose your login credentials, financial details, and personal files without you even realizing it. It’s a quiet but serious threat that can follow you home long after your trip ends.

How to Stay Safe on Public Wi-Fi

If you need to use public Wi-Fi, avoid logging into sensitive accounts or entering payment information while connected. Use your phone’s mobile hotspot or a trusted VPN for added security when browsing on the go. It’s also wise to ask an employee at the location to confirm whether a network is legit before connecting.

5. Travel App Impersonators

When you’re preparing for a trip, it’s tempting to download apps that promise to streamline your travel experience. But not all apps are trustworthy. Some are designed to look like legitimate tools (such as booking platforms, maps, or itinerary organizers) but are actually fake.

 

These malicious apps can sneak onto your device and steal personal information, track your location, or even install malware. They often mimic the branding of real companies with slight name changes or fake positive reviews to appear more credible.

How to Avoid Malicious Travel Apps

Always download apps from official app stores like Google Play or the Apple App Store. Before installing, take a moment to review the developer’s name, read the reviews, and check how many downloads the app has. If something seems off or unfamiliar, look for an alternative.

Final Tips Before You Hit The Road

Travel should be about relaxation and making memories, not untangling financial fraud or fighting off malware. With just a few simple precautions, you can reduce your risk and enjoy a smoother trip from start to finish:

  • Keep your devices updated with the latest software and security patches.

  • Use strong, unique passwords for your travel accounts and enable multi-factor authentication.

  • Set up transaction alerts with your bank so you can spot suspicious charges right away.

  • Keep digital copies of important documents stored securely in the cloud or on a password-protected device.

Stay Safe and Enjoy the Rest of Summer

Cybercriminals don’t take vacations, but you still can. A little awareness goes a long way when it comes to protecting your personal information on the go.

 

By staying cautious, booking through trusted sources, and keeping your devices secure, you can avoid common travel scams and focus on what really matters: enjoying your getaway. And if anything feels off or you need help with the technical side of things, we’re always just a call or message away.

 

Stay safe, travel smart, and don’t hesitate to reach out if you have any questions.


We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

IT Help Desk Team

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support in La Crosse with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT Support that empower your business in La Crosse to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.

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