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Secure IT Support

Strategic IT Support in La Crosse and Throughout the Midwest

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse and throughout the Midwest.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

Madison Linder
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Tony Wedgeworth

vCTO

Why Businesses Choose Dependable Solutions for IT Support in La Crosse

Proven Expertise in IT

With deep expertise, we deliver IT Support in La Crosse, prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent IT support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

"Cybersecurity risk assessment on a laptop screen displaying a 33% cyber score and 47 dark web breaches for ACME Dental. The report highlights security vulnerabilities such as missing SSL encryption, email impersonation risks, and HTTP security settings."

Want to see your Cyber Score?
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Struggling with IT Roadblocks that Slow Your La Crosse Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support in La Crosse.

Are frequent technical problems impacting your business’s success?

With IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable's IT Support in La Crosse offers proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert IT support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert IT support in La Crosse, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated IT support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small businesses is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Wisconsin

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business in La Crosse stay resilient, efficient, and secure.

Remote Work Lie

The Remote Work Lie

November 11, 20253 min read

Remote work isn’t going away ... and neither are the risks that come with it.

Every time someone logs in from a coffee shop, a hotel lobby, or their personal laptop at home, you’ve just expanded the attack surface for your business. That’s not fearmongering. That’s math. More connections, more devices, more opportunities for hackers to find a weak spot.

The good news? Securing a remote workforce doesn’t have to be complicated. It just has to be done right ... and consistently.

Here’s how to keep hackers out no matter where your team works from.


1. Force All Remote Connections Through a VPN

A VPN isn’t a “nice-to-have.” It’s the difference between secure traffic and an open invite for anyone listening on the network.

  • Every remote employee uses the company-approved VPN. No exceptions.

  • Keep it patched and updated.

  • Add multi-factor authentication (MFA) so stolen credentials aren’t enough to get in.


2. Kill the Public Wi-Fi Problem

Coffee shop Wi-Fi is hacker heaven.

  • Push personal hotspots or secure home networks instead.

  • If public Wi-Fi is unavoidable, verify the network before connecting.

  • And yes ... the VPN should still be on.


3. Take Mobile Devices Seriously

Phones and tablets carry just as much sensitive data as laptops.

  • Encrypt them so stolen devices are useless.

  • Enable remote wipe in case they go missing.

  • Install mobile security apps to catch malware before it spreads.


4. Train Like It’s a Contact Sport

Hackers love human error.

  • Run phishing simulations regularly.

  • Drill security policies until they’re second nature.

  • Make it easy for employees to get help when something looks off.


5. Limit Access Like It’s Gold

If someone doesn’t need access to sensitive data, they shouldn’t have it.

  • Use role-based permissions.

  • Review logs for weird activity.

  • Remove access the minute someone changes roles or leaves.


6. Fortify Email (The #1 Attack Vector)

Most attacks still start in the inbox.

  • Use advanced spam and malware filtering.

  • Encrypt sensitive messages.

  • Restrict risky attachments.


7. Secure the Cloud

Your cloud apps and storage are only as safe as your settings.

  • Work with vetted, secure providers.

  • Encrypt data at rest and in transit.

  • Monitor access for suspicious logins.


8. Have an Incident Response Plan That Works

When a breach happens, speed matters more than anything.

  • Have clear steps for reporting and containing a threat.

  • Provide direct lines to IT.

  • Run drills so people know exactly what to do.


9. Stop the Password Madness

Weak or reused passwords are still one of the biggest open doors for attackers.

  • Require strong, unique passwords.

  • Give employees a password manager.

  • Ban password reuse entirely.


10. Patch Like Your Business Depends on It (Because It Does)

Hackers love outdated software ... it’s basically an unlocked door.

  • Turn on automatic updates where you can.

  • Have a process for testing and deploying patches fast.

  • Run vulnerability scans to catch holes before someone else does.


The Bottom Line:
Remote work is here to stay. If you’re not locking down every device, connection, and account, you’re leaving the door wide open ... and hackers don’t need much of an invitation.

If you’re a current client, these protections are already in place for you. If you’re not, this list isn’t just a suggestion ... it’s the minimum standard for survival in today’s environment.


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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support in La Crosse with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT Support that empower your business in La Crosse to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.

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