Strategic IT Services

to Secure Your Business

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Makenna Hart
Account Based Marketing Specialist

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

Cal Loofbourrow
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon Kendall
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Why Businesses Choose Dependable Solutions

Proven Expertise in IT

With deep expertise, we deliver IT solutions prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

Struggling with IT Roadblocks that Slow Your Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support solutions.

Are frequent technical problems impacting your business’s success?

With outsourced IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable, proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert support, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small business is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Small Business Owner

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business stay resilient, efficient, and secure.

Outsourcing IT

Why Businesses Are Outsourcing Their IT Services

October 21, 20243 min read

In today's fast-paced digital world, businesses heavily rely on technology to streamline their operations and stay competitive. However, managing and maintaining an efficient IT infrastructure can be a daunting task for many business owners. 

While having an in-house IT person may seem ideal, it can be costly and unnecessary. This is where outsourcing IT support comes into play, offering a cost-effective, time-saving, and overall better solution for businesses.

Why Outsource Your IT Services?

Cost-Effect

Hiring and maintaining an in-house IT team can be a significant financial burden for businesses. By outsourcing IT support, businesses can save on various costs, including recruitment, training, salaries, benefits, and office space. IT companies specialize in providing comprehensive support at a fraction of the cost, allowing businesses to allocate their resources more efficiently.

Expertise and Access to Latest Technology

Outsourcing IT support enables businesses to tap into a pool of highly skilled professionals with extensive knowledge and experience in various IT domains. These experts stay up-to-date with the latest technological advancements, ensuring that businesses have access to cutting-edge solutions and best practices. By leveraging their expertise, businesses can enhance their IT infrastructure, improve efficiency, and stay ahead of the competition.

Time-Saving Processes

Managing IT support in-house can be time-consuming, especially for businesses without dedicated IT personnel. Outsourcing IT support allows business owners and employees to focus on their core competencies, rather than getting bogged down by IT-related issues. With a dedicated IT support team, businesses can rely on prompt assistance, quick issue resolution, and proactive monitoring, minimizing downtime and maximizing productivity.

Scalability and Flexibility

Outsourcing IT support provides businesses with the flexibility to scale their IT services based on their evolving needs. Whether it's expanding operations, implementing new technologies, or downsizing, IT companies can quickly adapt to these changes. This scalability ensures that businesses have the right level of support at all times, without the hassle of hiring or downsizing an in-house team.

Enhanced Security and Data Protection

Cybersecurity threats are a growing concern for businesses of all sizes. IT companies specialize in implementing robust security measures, monitoring networks, and protecting sensitive data from potential breaches. By outsourcing IT support, businesses can benefit from advanced security protocols, regular system updates, and proactive threat detection, reducing the risk of data loss or unauthorized access.

24/7 Support and Reduced Downtime

IT issues can occur at any time, and businesses need immediate assistance to minimize downtime and maintain operations. Outsourcing IT support often provides round-the-clock support, ensuring that businesses have access to help whenever they need it. This proactive approach to IT support reduces downtime, increases productivity, and enhances customer satisfaction.

Don’t Miss Out On The Benefits Of Outsourced IT Support

Outsourcing IT support offers numerous benefits for businesses, including cost-effectiveness, access to expertise and the latest technology, time-saving, scalability, enhanced security, and reduced downtime. 

While having an in-house IT person may seem desirable, outsourcing IT support allows businesses to focus on their core competencies while leaving the IT management to experts. By leveraging the services of IT companies, businesses can streamline their operations, improve efficiency, and stay ahead in today's technology-driven world.

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

IT Help Desk Team

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT services that empower your business to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.