Strategic IT Services

to Secure Your Business

Dependable Solutions strengthens client operations with reliable, comprehensive outsourced IT support in La Crosse.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey
President

Tina Ruskey
Owner

Brandon Harris
CTO

BJ Birkholz
Director of Operations

Justin Hundt
Team Lead

Chris Evans
Team Lead

Tricia Kendall
Relationship Account Manager

Makenna Hart
Account Based Marketing Specialist

Jason Couglin
Technical Account Manager

Kyle Hoffman
Technical Project Manager

Matt Semrau
Network Engineer

Sushant Devgan
Server Engineer

Blaine Irish
Server Engineer

Steve Daniel
IT Service Manager

Patrick Gokey
Azure Admin

Cal Loofbourrow
IT Technician

Chad Kuhns
IT Technician

Chris Timmerman
IT Technician

Cody Leis
IT Technician

Dalton Hendrix
IT Technician

Hunter Stout
IT Technician

Joel Malinoski
IT Technician

Mike Pruse
IT Technician

Simon Kendall
IT Technician

Angela Pendleton Ford
IT Dispatcher

Nick Clark
IT Dispatcher

Joseph Ruskey
Helpdesk Tech

Michael Savage
Helpdesk Tech

Ethan Nevsimal
Helpdesk Tech

Why Businesses Choose Dependable Solutions

Proven Expertise in IT

With deep expertise, we deliver IT solutions prioritizing proactive management and performance optimization.

Dedicated Customer Service

We value our clients above all, providing consistent support that addresses unique challenges and aligns with your goals.

Swift Issue Resolution

Our responsive team minimizes disruptions, addressing problems at the source to ensure smooth, efficient operations.

Comprehensive Cybersecurity Protection

We defend your business with advanced cybersecurity, proactive monitoring, and regular assessments that safeguard your network, helping you focus on what matters most.

Struggling with IT Roadblocks that Slow Your Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions is Here to Help.

When technology issues repeatedly disrupt your workflow, productivity suffers, and resources are drained. Dependable Solutions can help you overcome these challenges with proactive, customized IT support solutions.

Are frequent technical problems impacting your business’s success?

With outsourced IT support in La Crosse, Dependable Solutions tackles your technology needs, addressing critical pain points and improving your daily operations. Our team provides efficient, security-focused support, so you can concentrate on driving your business forward without IT setbacks. Reach out today for reliable, comprehensive IT solutions to protect and streamline your business.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

Our Services

Dependable, proactive IT management that optimizes uptime and supports consistent, efficient operations tailored to your business’s performance needs.

Strengthen your in-house IT with expert support and resources, ensuring flexibility, scalability, and resilience across your operations.

Layered cybersecurity measures that minimize risk, protect your data, and fortify your network against evolving cyber threats.

Detailed continuity planning that protects operations, reduces downtime, and ensures seamless performance, even during critical events.

Seamlessly migrate to Azure with expert support, optimizing your cloud infrastructure for enhanced performance, security, and scalability.

Dedicated support for troubleshooting, guidance, and quick resolutions that keep your daily operations running smoothly.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small business is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Small Business Owner

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business stay resilient, efficient, and secure.

Image Describing: Defending Small Businesses: Prioritizing Cybersecurity in the Digital Age

Defending Small Businesses: Prioritizing Cybersecurity in the Digital Age

April 30, 20243 min read

Empowering Proactive Cyber Defense with Dependable Solutions

In recent years, the threat landscape for small businesses has evolved dramatically, with cyberattacks becoming more frequent, sophisticated, and devastating. Despite the common misconception that hackers primarily target large enterprises, small businesses are increasingly in the crosshairs of cybercriminals. This shift is fueled by several factors, including the perception that smaller companies have weaker security measures and are less prepared to handle cyber threats.

Understanding the Growing Threat Landscape

46% of all cyber breaches impact businesses with fewer than 1,000 employees, highlighting the prevalence of attacks on small and midsize companies. Cybercriminals are adept at exploiting vulnerabilities within the defenses of small and medium-sized businesses (SMBs) for various malicious purposes. One of their primary objectives is financial gain, which they achieve through tactics like ransomware attacks. These attacks involve encrypting critical data and demanding a ransom for its release, causing significant financial strain and operational disruption to SMBs. Moreover, cybercriminals target SMBs for data theft, aiming to steal sensitive information such as customer credentials, financial records, and proprietary data. This stolen data can be sold on the dark web or used for identity theft, leading to severe repercussions for both the affected businesses and their customers. Additionally, cybercriminals may engage in business disruption attacks, such as Distributed Denial of Service (DDoS) attacks, which overwhelm a company’s network infrastructure, rendering its services inaccessible to customers. Overall, cybercriminals exploit SMB vulnerabilities not only for immediate financial gain but also to cause lasting damage to their reputation, trustworthiness, and operational continuity.

The Impact of Cyberattacks

The consequences of cyberattacks on small businesses can be severe and far-reaching:

  • Financial Loss: 95% of cybersecurity incidents at SMBs cost between $826 and $653,587, a significant financial burden that can cripple operations and profitability.

  • Operational Disruption: 50% of SMBs report taking 24 hours or longer to recover from an attack, leading to downtime, lost productivity, and customer trust erosion.

  • Reputation Damage: 55% of people in the U.S. would be less likely to continue doing business with companies that have experienced a breach, underscoring the importance of maintaining a strong cybersecurity posture.

The Need for Proactive Defense

Given these challenges, small businesses must prioritize cybersecurity as a fundamental aspect of their operations. Investing in robust defense measures and proactive strategies is no longer optional but essential for survival and growth in today’s digital landscape.

Key Strategies for Small Business Cybersecurity

  1. Risk Assessment: Conduct regular assessments to identify and mitigate potential vulnerabilities in your systems, networks, and processes.

  2. Employee Training: Educate your staff about cybersecurity best practices, including recognizing phishing attempts, creating strong passwords, and reporting suspicious activities.

  3. Data Protection: Implement encryption, access controls, and data backup procedures to safeguard sensitive information from unauthorized access and loss.

  4. Security Tools: Invest in antivirus software, firewalls, VPNs, and other cybersecurity tools to detect and prevent threats proactively.

  5. Incident Response Plan: Develop and regularly update an incident response plan to effectively address and mitigate the impact of cyber incidents.

  6. Cyber Insurance: Consider obtaining cyber insurance coverage to help mitigate financial losses and recovery costs in the event of a cyberattack.

Partnering with Dependable Solutions for Proactive Cybersecurity

At Dependable Solutions, we understand the challenges faced by small businesses in defending against cyber threats. Our comprehensive suite of cybersecurity services is designed to empower small businesses to be proactive rather than reactive in their defense strategies. By partnering with Dependable Solutions, small businesses gain access to cutting-edge security tools, expert guidance, and proactive threat monitoring. Together, we can fortify your digital defenses, mitigate risks, and ensure that your business remains resilient in the face of evolving cyber threats. Let’s team up to safeguard your future success.

Conclusion: Securing Your Future

In conclusion, the importance of protecting small businesses from cyber threats cannot be overstated. As attacks continue to increase in frequency and sophistication, proactive cybersecurity measures are vital for safeguarding sensitive data, preserving customer trust, and ensuring business continuity. By adopting a proactive defense mindset, staying informed about emerging threats, and implementing robust cybersecurity strategies, small businesses can navigate the digital landscape with confidence and resilience.

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include, but are not limited to, network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

Managed IT service providers offer outsourced IT management and support, handling a company's technology needs so the business can focus on core operations.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

Experience Reliable IT Support with Dependable Solutions

Dependable Solutions is dedicated to providing trustworthy, secure IT services that empower your business to operate smoothly and grow confidently. Partner with us for dependable, proactive support that aligns with your unique goals and challenges.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.