Image

Windows 10 support has ended! Has your business upgraded?

Business IT Solutions

Strategic IT Solutions Throughout the Midwest

Dependable Solutions helps businesses in La Crosse and across the Midwest stay secure, productive, and connected with comprehensive managed IT solutions.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey

President

Tina Ruskey

Owner

Brandon Harris

CTO

Justin Hundt

Team Lead

Chris Evans

Team Lead

Jason Coughlin

Customer Success Engineer

Patrick Gokey

Azure Admin

Kyle Hoffman

Technical Project Manager

Matt Semrau

Network Engineer

Sushant Devgan

Server Engineer

Cody Leis

IT Technician

Dalton Hendrix

IT Technician

Hunter Stout

IT Technician

Mitchell Sadler

IT Technician

Blaine Irish

Server Engineer

Steve Daniel

Managed Services Manager

Mohd Daud

Service Desk Tech

Ethan Nevsimal

Service Desk Tech

Madison Linder

IT Technician

Chad Kuhns

IT Technician

Zach Thomas

IT Technician

Tony Wedgeworth

COO

Angela Pendleton Ford

IT Dispatcher

Nick Clark

IT Dispatcher

Joseph Ruskey

Cloud & Security Engineer

Michael Savage

Team Lead

Simon

IT Technician

Chris Timmerman

IT Technician

Tim Hill

Professional Services Manager

Why Businesses Choose Dependable Solutions for IT Solutions in La Crosse

Complete Business IT Solutions

From managed IT and cybersecurity to cloud services, consulting, and backup planning, Dependable Solutions provides the technology solutions businesses need to operate with confidence.

Proactive Technology Management

We help prevent problems before they disrupt your business by monitoring systems, improving performance, and keeping your IT environment aligned with your goals.

Responsive Local Support

Our team provides dependable support when your business needs help, reducing downtime and keeping employees productive throughout the workday.

Security-Focused IT Strategy

We build security into every part of your IT environment, helping protect your data, systems, users, and operations from evolving cyber threats.

"Cybersecurity risk assessment on a laptop screen displaying a 33% cyber score and 47 dark web breaches for ACME Dental. The report highlights security vulnerabilities such as missing SSL encryption, email impersonation risks, and HTTP security settings."

Want to see your Cyber Score?
Get it in 30 seconds!

Struggling with IT Roadblocks that Slow Your La Crosse Business Down?

Joe Ruskey

CEO, Dependable Solutions

Dependable Solutions Provides IT Solutions Built Around Your Goals.

Technology should support your business, not slow it down. When systems are outdated, security risks are growing, or employees do not have the tools they need, your operations can become less efficient and more difficult to manage. Dependable Solutions provides customized IT solutions in La Crosse that help businesses stay secure, productive, and prepared for what comes next.

Ready for a smarter approach to business technology?

Dependable Solutions helps businesses strengthen their IT environment with managed IT, cybersecurity, cloud services, backup planning, consulting, and ongoing support. Our team works with you to reduce technology roadblocks, improve performance, and align your systems with your long-term goals.

Reach out today for comprehensive IT solutions designed to protect your business, support your team, and keep your operations moving forward.

Call (855) 788-4805 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.

How Can We Help?

What We Do

Cybersecurity

Protecting your business starts with layered security across devices, email, networks, and users. Our team helps reduce cyber risk through continuous monitoring, practical safeguards, and fast response when threats arise.

End User Support

Reliable end user support keeps your employees productive when everyday technology issues get in the way. Our technicians help resolve problems quickly, reduce interruptions, and give your staff the assistance they need to work efficiently.

Managed Networks

A strong network gives your business the reliable foundation it needs to operate and grow. We handle network design, installation, monitoring, and ongoing management to support secure connectivity and consistent performance.

Technology Management

Managing business technology should not add more complexity to your day. From phones and cameras to business systems and connected devices, our team provides centralized management and proactive maintenance for the tools your operations depend on.

What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small businesses is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Wisconsin

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business in La Crosse stay resilient, efficient, and secure.

Guess Who’s Already Inside

Guess Who’s Already Inside

April 06, 20264 min read

Your phone is more than a phone. It is a wallet, a filing cabinet, a work desk, and a personal vault and hackers know it. The same goes for laptops and tablets, which store everything from financial records to business emails.

 

Cyber threats are no longer confined to corporate networks. Personal devices are prime targets, and one weak link can put both personal and professional data at risk. Ransomware and extortion incidents surged by 67% in 2023, showing just how aggressively cybercriminals are targeting individuals and businesses alike.

 

With remote work, cloud access, and bring-your-own-device policies, the line between personal and business security has blurred. A single compromised device can expose sensitive company data, making cybersecurity a shared responsibility, not just an IT department problem.

 

The good news is that protecting personal devices does not have to be complicated. This guide will show you how to stay safe, whether at home, on public networks, or anywhere in between.

 

Keep Devices Updated

 

Hackers love outdated software. When a device runs on an old operating system, or an app has not been updated in months, it becomes an easy target for cybercriminals looking to exploit security gaps.

 

Many cyberattacks take advantage of known vulnerabilities.. issues that have already been patched in newer updates. If a device is behind on updates, it essentially leaves the front door wide open.

 

To prevent any issues, turn on automatic updates for your operating system, apps, and security software so you never miss a fix. Beyond that, regularly update browsers, firmware, and plugins, especially for tools that handle sensitive data. Even a small delay in patching can leave a system exposed.

 

Use Strong Authentication

 

A weak password is like a flimsy lock on your front door. It might keep out casual intruders, but a determined hacker can break in with minimal effort.

 

Password breaches are one of the most common ways cybercriminals gain access to personal and business data. Once they crack one account, they often try the same password on other platforms, making reused passwords a huge security risk.

 

One of the best ways to prevent unauthorized access is by enabling multi-factor authentication (MFA) on important accounts, such as banking, email, and cloud storage. MFA requires a second form of verification, like a fingerprint or a one-time code, making it significantly harder for hackers to break in, even if they steal a password.

 

You also need strong, unique passwords for every account. Avoid simple, predictable choices like "password123" or birthdays. Consider using a password manager to generate and store complex credentials securely.

 

Secure Your Internet Connection

 

An internet connection is only as secure as the network it runs on. Unsecured Wi-Fi makes it easy for hackers to intercept sensitive information, steal credentials, and even take control of connected devices. Without proper security, cybercriminals can exploit weak routers, spy on internet traffic, or plant malware on a device before a user even realizes what happened.

 

To protect your network, start by using strong encryption on your home Wi-Fi. Modern routers support WPA3 encryption, which provides better protection against cyber threats than older WPA2 or WEP standards. Changing the default router password is also essential since many factory-set credentials are easy for attackers to guess.

 

Public Wi-Fi poses another major risk. If you must access sensitive accounts while on an unsecured network, use a VPN to encrypt your data and prevent unauthorized snooping.

 

Watch Out for Phishing and Scams

 

Hackers do not need sophisticated tools to steal data when they can simply trick people into handing it over. Phishing scams remain one of the most effective cyberattacks because they rely on deception rather than technical exploits.

 

Cybercriminals send fake emails, text messages, or create bogus websites designed to steal passwords, financial details, or other sensitive information. Clicking the wrong link or entering credentials on a fraudulent site can give hackers full access to personal and business accounts.

 

The best defense against phishing is caution. Research conducted in 2023 found that 10.4 percent of employees worldwide clicked on malicious links, and over 60 percent of those who clicked went on to submit a password on fake websites. This highlights just how easy it is for phishing scams to succeed.

 

Always think before you click on email links, especially those claiming to be from banks, subscription services, or government agencies. If an email asks for personal details or urges immediate action, it is a red flag. Before entering any information, check for HTTPS in the URL to confirm the site is secure.

 

Digital Security Is a Habit, Not a Task

 

Cybersecurity is not a one-time fix. It is a mindset, a habit, a way of engaging with technology that prioritizes caution over convenience. The devices we carry are vaults of personal and professional data, gateways to financial accounts, and, if left unprotected, invitations to cybercriminals.

 

Security does not have to be complicated, but it does have to be intentional. Updating software, enabling MFA, securing networks, and thinking twice before clicking are not just best practices.. they are digital self-defense. Just as we lock our doors at night without a second thought, protecting our personal devices should be second nature.


Joe Ruskey

Joe Ruskey

Joe Ruskey is the owner and CEO of Dependable Solutions, a consulting firm that provides cybersecurity, network, and business solutions to clients across various sectors. Joe earned multiple certifications in cybersecurity from Coursera, and has strong skills in new business development and networking. His core competencies include strategic planning, project management, risk assessment, and problem-solving. Joe is also a passionate Rotary leader and has served as the District Governor and the Foundation Chair of Rotary District 6250, where he oversaw and supported the humanitarian and community projects of over 60 clubs in Wisconsin and Minnesota. Joe's mission is to help clients and his community achieve their goals and overcome their challenges with the help of technology and collaboration. Joe values integrity, service, and excellence, and brings diverse perspectives and experiences to the teams he works.

Back to Blog

Frequently Asked Questions

What are IT solutions?

IT solutions are services that help a business manage, protect, and improve the technology it uses every day. This can include computers, networks, cybersecurity, cloud tools, backups, phones, and user support. For businesses in La Crosse, our IT solutions are designed to make technology easier to manage, more secure, and more useful for daily operations.

What IT solutions does my business actually need?

The right IT solutions depend on your business, your current technology, and the problems you are trying to solve. Some businesses need stronger cybersecurity, while others need better support, more reliable networks, cloud services, or backup planning. We help La Crosse businesses understand what they need first, so the next steps are practical and not overwhelming.

Can IT solutions help if our technology keeps slowing us down?

Yes, IT solutions can help when slow systems, recurring issues, unreliable connections, or outdated tools are getting in the way of work. For businesses in La Crosse, we look at what is causing the slowdown and help improve the systems, support, and security behind your daily operations.

Can IT solutions help with cloud services and remote work?

Yes, IT solutions can help your business use cloud services, remote access, file sharing, and collaboration tools more securely and efficiently. We help La Crosse businesses set up and manage technology that supports flexible work while keeping access, security, and reliability in mind.

Are IT solutions still useful if we already have someone handling IT?

Yes, IT solutions can still be helpful if you already have internal IT staff or someone managing basic technology needs. Many La Crosse businesses use our IT solutions to add extra support, cybersecurity knowledge, project help, or strategic guidance when their internal team needs more resources.

Move Your Business Forward with Reliable IT Solutions in La Crosse

Your technology should support your business, not slow it down. Our IT solutions help La Crosse businesses improve security, reduce disruptions, manage daily technology needs, and build a stronger foundation for growth.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.

Subscribe to our newsletter

Subscribe to our newsletter for exclusive updates and insights delivered straight to your inbox!