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IT Services for Businesses in La Crosse

One Team Responsible for Your Technology

Dependable Solutions helps businesses in Madison, La Crosse, and communities across Wisconsin stay productive, secure, and connected through coordinated IT support, cybersecurity, cloud solutions, and managed services.

OUR EXPERT TEAM KEEPS YOU SECURE AND COMPLIANT

Joe Ruskey

President

Tina Ruskey

Owner

Brandon Harris

CTO

Justin Hundt

Team Lead

Chris Evans

Team Lead

Jason Coughlin

Customer Success Engineer

Patrick Gokey

Azure Admin

Kyle Hoffman

Technical Project Manager

Matt Semrau

Network Engineer

Sushant Devgan

Server Engineer

Cody Leis

IT Technician

Dalton Hendrix

IT Technician

Hunter Stout

IT Technician

Mitchell Sadler

IT Technician

Blaine Irish

Server Engineer

Steve Daniel

Managed Services Manager

Mohd Daud

Service Desk Tech

Ethan Nevsimal

Service Desk Tech

Madison Linder

IT Technician

Chad Kuhns

IT Technician

Zach Thomas

IT Technician

Tony Wedgeworth

COO

Angela Pendleton Ford

IT Dispatcher

Nick Clark

IT Dispatcher

Joseph Ruskey

Cloud & Security Engineer

Michael Savage

Team Lead

Simon

IT Technician

Chris Timmerman

IT Technician

Tim Hill

Professional Services Manager

How We Deliver IT Services for Businesses in La Crosse

Effective IT services go well beyond fixing problems after they happen. We take a structured approach that keeps your systems stable, your data protected, and your team supported at every level.

Proactive Monitoring

We keep an eye on your systems. When something looks off, we address it before it turns into an outage that disrupts your entire workday and slows your operations.

Managed Security

We put cybersecurity layers in place that are appropriate for your business size and risk level, helping keep your data and communications protected from common and emerging threats.

IT Consulting

We help businesses in La Crosse think through technology decisions before committing. From software selection to hardware upgrades, we give you a clear picture of what makes sense.

Responsive IT Support

When something breaks or a question comes up, your team reaches a real person. We provide IT support that resolves issues efficiently so work gets back on track without unnecessary delays.

"Cybersecurity risk assessment on a laptop screen displaying a 33% cyber score and 47 dark web breaches for ACME Dental. The report highlights security vulnerabilities such as missing SSL encryption, email impersonation risks, and HTTP security settings."

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What Clients Say About Us

Quick, Professional and Right On When I've Been in Need

"I sent a help ticket after work hours concerning something that I thought would be a "pretty big deal"; my work Chromebook screen was melted and I had no explanation for it. I wasn't put on trial, no in or out of school suspension, I didn't even get threatened with loss of recess ;) No questions were even asked and a new Chromebook was on my desk before I even arrived at school the next morning! Dependable Solutions has always been quick, professional and right on when I've been in need, quite often within minutes."

John Gracey

RHONDA GUENTZ

Wisconsin

The Understand Our Needs and Business

"The Dependable Solutions team has helped get our organization up to date with all of our IT needs. They have specialists in every area of IT and networks. A few short years ago we were severely deficient in many areas, but now we are up to date and can act proactively instead of reacting to IT issues. They operate as a partner and understand our needs and business. I would highly recommend!"

Kevin Truan

TYLER STAPLETON

Wisconsin

Quality IT Service

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small businesses is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

John Gracey

NICK

Wisconsin

Professional, Knowledgeable and Cost Effective

"Excellent! Professional, knowledgeable, and cost effective. Choosing to outsource our company's IT needs was a risk that paid off, thanks to this team. They have the depth to understand all the various aspects of IT, from basic helpdesk questions to intense server and infrastructure development & implementation."

John Gracey

ANTHONY WEDGEWORTH

Wisconsin

Unstructured IT Leaves Too Many Gaps Unaddressed

When no one is responsible for managing technology, everyday problems quickly interrupt work. Employees lose access to files, computers slow down, systems stop working, and security concerns may go unnoticed. Businesses in La Crosse then face delayed tasks, frustrated staff, lost time, and unexpected costs.

The same issues often return because employees rely on temporary fixes and vendors are handled without a clear process. IT services provide consistent support, clear responsibility, and a practical plan for resolving problems, maintaining systems, and helping your team avoid repeated disruptions throughout each workday.

Why Choose Us As Your IT Services Provider

We start by taking a close look at your current technology setup. We start by taking a close look at your current technology setup. That means understanding the systems your team uses, how they use them, and where things tend to break down. From there, we put together an IT services plan that reflects what your business actually needs.

As an IT company in La Crosse, we take care of the ongoing tasks that tend to get overlooked. Keeping systems updated, checking that backups are working, managing user access, and reviewing security on a regular basis. When your team needs help, there is a clear and straightforward way to reach us. Regular maintenance and monitoring are part of how we manage IT, not an afterthought.

How Can We Help?

What Changes When IT Services Are in Place

Fewer Unexpected Disruptions

When those moments happen without an IT services partner in place, the time it takes to get back on track is often longer than it needs to be. We help reduce the frequency and duration of those disruptions through regular maintenance and monitoring.

Clearer Technology Visibility

When IT is managed without a consistent process, it's hard to know what systems are running, what needs attention, and what decisions are coming up. Our IT services give businesses in La Crosse a clearer view of their technology environment so nothing important gets overlooked.

Better Protection for Business Data

Data loss and security incidents often start small before they become visible problems. Our cybersecurity services in La Crosse put protective measures in place, so your business data has multiple layers of coverage at all times.

Reliable IT Support When It Matters

Staff have questions. Systems have quirks. When IT support is easy to reach and actually resolves the issue, your team stops losing time to workarounds and gets back to what they do best.

Industry Insights and IT Best Practices

Stay informed on IT strategies, security tips, and industry insights to help your business stay resilient, efficient, and secure.

Guess Who’s Already Inside

Guess Who’s Already Inside

April 06, 20264 min read

Your phone is more than a phone. It is a wallet, a filing cabinet, a work desk, and a personal vault and hackers know it. The same goes for laptops and tablets, which store everything from financial records to business emails.

 

Cyber threats are no longer confined to corporate networks. Personal devices are prime targets, and one weak link can put both personal and professional data at risk. Ransomware and extortion incidents surged by 67% in 2023, showing just how aggressively cybercriminals are targeting individuals and businesses alike.

 

With remote work, cloud access, and bring-your-own-device policies, the line between personal and business security has blurred. A single compromised device can expose sensitive company data, making cybersecurity a shared responsibility, not just an IT department problem.

 

The good news is that protecting personal devices does not have to be complicated. This guide will show you how to stay safe, whether at home, on public networks, or anywhere in between.

 

Keep Devices Updated

 

Hackers love outdated software. When a device runs on an old operating system, or an app has not been updated in months, it becomes an easy target for cybercriminals looking to exploit security gaps.

 

Many cyberattacks take advantage of known vulnerabilities.. issues that have already been patched in newer updates. If a device is behind on updates, it essentially leaves the front door wide open.

 

To prevent any issues, turn on automatic updates for your operating system, apps, and security software so you never miss a fix. Beyond that, regularly update browsers, firmware, and plugins, especially for tools that handle sensitive data. Even a small delay in patching can leave a system exposed.

 

Use Strong Authentication

 

A weak password is like a flimsy lock on your front door. It might keep out casual intruders, but a determined hacker can break in with minimal effort.

 

Password breaches are one of the most common ways cybercriminals gain access to personal and business data. Once they crack one account, they often try the same password on other platforms, making reused passwords a huge security risk.

 

One of the best ways to prevent unauthorized access is by enabling multi-factor authentication (MFA) on important accounts, such as banking, email, and cloud storage. MFA requires a second form of verification, like a fingerprint or a one-time code, making it significantly harder for hackers to break in, even if they steal a password.

 

You also need strong, unique passwords for every account. Avoid simple, predictable choices like "password123" or birthdays. Consider using a password manager to generate and store complex credentials securely.

 

Secure Your Internet Connection

 

An internet connection is only as secure as the network it runs on. Unsecured Wi-Fi makes it easy for hackers to intercept sensitive information, steal credentials, and even take control of connected devices. Without proper security, cybercriminals can exploit weak routers, spy on internet traffic, or plant malware on a device before a user even realizes what happened.

 

To protect your network, start by using strong encryption on your home Wi-Fi. Modern routers support WPA3 encryption, which provides better protection against cyber threats than older WPA2 or WEP standards. Changing the default router password is also essential since many factory-set credentials are easy for attackers to guess.

 

Public Wi-Fi poses another major risk. If you must access sensitive accounts while on an unsecured network, use a VPN to encrypt your data and prevent unauthorized snooping.

 

Watch Out for Phishing and Scams

 

Hackers do not need sophisticated tools to steal data when they can simply trick people into handing it over. Phishing scams remain one of the most effective cyberattacks because they rely on deception rather than technical exploits.

 

Cybercriminals send fake emails, text messages, or create bogus websites designed to steal passwords, financial details, or other sensitive information. Clicking the wrong link or entering credentials on a fraudulent site can give hackers full access to personal and business accounts.

 

The best defense against phishing is caution. Research conducted in 2023 found that 10.4 percent of employees worldwide clicked on malicious links, and over 60 percent of those who clicked went on to submit a password on fake websites. This highlights just how easy it is for phishing scams to succeed.

 

Always think before you click on email links, especially those claiming to be from banks, subscription services, or government agencies. If an email asks for personal details or urges immediate action, it is a red flag. Before entering any information, check for HTTPS in the URL to confirm the site is secure.

 

Digital Security Is a Habit, Not a Task

 

Cybersecurity is not a one-time fix. It is a mindset, a habit, a way of engaging with technology that prioritizes caution over convenience. The devices we carry are vaults of personal and professional data, gateways to financial accounts, and, if left unprotected, invitations to cybercriminals.

 

Security does not have to be complicated, but it does have to be intentional. Updating software, enabling MFA, securing networks, and thinking twice before clicking are not just best practices.. they are digital self-defense. Just as we lock our doors at night without a second thought, protecting our personal devices should be second nature.


Joe Ruskey

Joe Ruskey

Joe Ruskey is the owner and CEO of Dependable Solutions, a consulting firm that provides cybersecurity, network, and business solutions to clients across various sectors. Joe earned multiple certifications in cybersecurity from Coursera, and has strong skills in new business development and networking. His core competencies include strategic planning, project management, risk assessment, and problem-solving. Joe is also a passionate Rotary leader and has served as the District Governor and the Foundation Chair of Rotary District 6250, where he oversaw and supported the humanitarian and community projects of over 60 clubs in Wisconsin and Minnesota. Joe's mission is to help clients and his community achieve their goals and overcome their challenges with the help of technology and collaboration. Joe values integrity, service, and excellence, and brings diverse perspectives and experiences to the teams he works.

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Frequently Asked Questions About IT Services in La Crosse

How do IT services help businesses in La Crosse stay secure?

Cybersecurity is a core part of the IT services we deliver. We put protections in place designed to reduce exposure to threats like phishing, ransomware, and unauthorized access. Businesses in La Crosse operating without these measures in place are typically more vulnerable than they realize.

What is the difference between IT services and an IT consulting engagement?

IT services generally refer to ongoing, managed support for your technology environment. IT consulting typically focuses on a specific project, decision, or strategy. We offer both, and many businesses in La Crosse use a combination depending on their current needs.

Do IT services cover data backup and recovery?

Yes. Data backup is a standard component of the IT services we provide. We set up and verify backup processes so that if something goes wrong, your business in La Crosse has a reliable way to recover critical information.

What types of businesses do you provide IT services for in La Crosse?

We work with small and mid-sized businesses across a range of industries in La Crosse. If your business depends on computers, networks, and software to operate, our IT services are built to support you.

How is working with a managed IT services provider different from hiring in-house IT staff?

Working with an MSP gives you access to a full team of IT professionals at a predictable monthly cost. In-house staff typically cover a narrower range of skills and come with higher fixed costs. As your IT services provider in La Crosse, we bring broader coverage across support, security, and IT consulting without the overhead of a full internal department.

Move Your Business Forward with Reliable IT Services

If your business in La Crosse is dealing with slow systems, growing security concerns, or IT that feels like it's always one step behind, we're ready to help. As a local IT company, we understand how businesses in this area operate, and we build our IT services around that context.

Contact us today to connect with our team. Whether you need ongoing managed IT support, IT consulting on a specific project, or a full review of your current setup, we're here to make IT a straightforward part of running your business.

Call (855) 788-4805 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.

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